Privacy Policy

Last Updated: December 19, 2024

Thank you for choosing PackMate ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our home inventory service.

1. Information We Collect

1.1 Video Content

Video recordings you upload
Images extracted from your videos
Metadata (recording time, location if enabled)

1.2 Inventory Data

Generated item lists and descriptions
Value estimates
Room and category classifications

1.3 Account Information

Name and email address
Account preferences
Subscription details
Payment information (processed securely by third-party providers)

2. How We Use Your Information

2.1 Core Service

Analyzing videos to create inventories
Generating value estimates
Organizing items by room and category
Creating insurance-ready reports

2.2 Service Improvement

Training our AI models (using anonymized data only)
Improving accuracy and features
Enhancing user experience

3. Data Security

We implement strict security measures:

End-to-end encryption for video uploads
Secure cloud storage
Regular security audits
Access controls and monitoring

4. Data Sharing

We do not share your data except:

When you explicitly choose to share reports
With service providers who help operate our platform
If required by law or to protect rights

5. Your Rights

You can:

Access your data
Request data deletion
Export your inventory
Cancel your account
Opt out of analytics

6. Data Retention

We retain your data for:

Active accounts: As long as needed to provide service
Cancelled accounts: 30 days after cancellation
Backup purposes: Up to 90 days

7. Updates to Privacy Policy

We'll notify you of significant changes via email and in-app notifications.

Contact Us

For privacy questions or concerns:

Email: team@sixthsummit.io

Website: https://packmate.ai/privacy-policy

Thank you for trusting PackMate with your home inventory needs.